How far in advance should I place my order?
We recommend placing your order at least 6-12 months in advance to ensure ample time for customizations and fitting.
Can I schedule a fitting appointment?
Yes, you can schedule a fitting appointment with us. Please contact us to arrange a convenient time.
Do you offer alterations to existing designs?
Yes, we offer alterations to our made-to-order gowns, including changes to length, sleeves, and neckline.
Can I see samples of your designs before ordering?
While we don’t allow photos of our designs, you can view our range of gowns on our website and Instagram page for inspiration.
What is your policy on changes after placing an order?
Once an order is placed, no further changes can be made. Any alterations after this point are costly and can delay your order.
Do you offer rush orders for urgent needs?
We do offer rush orders based on availability. Please contact us to discuss your timeline and requirements.
How can I contact you if I have questions about my order?
You can reach us via phone or email. Our contact details are available on our website.
What should I do if I need to cancel my order?
Please contact us as soon as possible if you need to cancel your order. Note that cancellation policies may vary depending on the stage of your order.
Are there any additional fees for customizations?
Customizations may incur additional fees. We will provide a detailed quote based on your specific requests.
What types of payments do you accept?
We accept various forms of payment, including credit/debit cards and bank transfers. Details will be provided during the ordering process.
Will the baptismal outfit arrive in good condition?
Yes, baptismal garments are cleaned and carefully packaged to prevent wrinkling before shipping. However, we are not responsible for any damage that may occur during transport.
